Sling customer service serial number#
Microstamping is a patented process that micro-laser engraves the firearm's make, model and serial number on the tip of the gun's firing pin so that, in theory, it imprints the information on discharged cartridge cases. Because the California microstamping law is impossible to comply with, no new Ruger® pistols (or any other manufacturer's, for that matter) have been added to the California Roster of Handguns Certified for Sale since the law became effective in 2013. The problem is the microstamping requirement (described in another FAQ) in California. We at Ruger are committed to our customers in California. Why are there so few Ruger® pistols offered on the roster in California? As this is not feasible, we cannot resubmit any pistols after we have made a change, and the pistol is dropped from the Roster by operation of law. Any firearm that is re-tested must now incorporate microstamping technology (described in another FAQ). As part of Ruger's program of continuous improvement, we routinely make changes and enhancements to our products. If we change the weight, dimensions, or materials of a part, then that is a change that CADOJ says requires re-testing. However, the California Department of Justice (CADOJ) requires us to submit firearms for re-testing if we make any change to the design, however small. Pistols that appeared on the California Roster of Handguns Certified for Sale ("Roster") were tested and approved pursuant to the regulations in effect at that time.
Why are Ruger® pistols that used to be available in California no longer on the Roster? Thanks for your understanding and support! Show less There is not a retailer in the country that can guarantee you a time frame for delivery until their distributor ships them the firearm. This being said, please beware of placing a non-refundable deposit on any firearm at this time. Check with your retailer on their distributor availability - I am sure that your retailer will be able to get these high-demand models for you at some point please be patient. Typically, wholesalers will supply hard-to-get merchandise to their larger, better paying retailers first. Because of this, we have no control over the order in which retailers receive our firearms. Please know we are producing and ship these high-demand models every day! Our almost 1,900 employees, across our three manufacturing facilities are working hard to stay safe, stay open and to continue to meet consumer demand.Īs a reminder, we sell our goods through a two-step process to wholesale distributors. The demand for many of these products has far outpaced the supply, especially over the past few months. We greatly appreciate the high interest in our products. Please be vigilant and report any websites you suspect to be fraudulent to us through our Customer Service department. Any other website that claims to be affiliated with Ruger / Marlin Firearms should be considered suspicious. We also operate our new Marlin website at and. Ruger's official website is, and the only online store we operate is. If it seems too good to be true, it probably is. We encourage you to think carefully before you provide any information to an unknown online retailer, and particularly financial information.
Sometimes an internet search for the "retailer" and the city in which they claim to be located will reveal that the business does not even exist. A detailed review of these websites will also often reveal clues of their fraudulent intent, like a phone number of all 0s, a privacy policy that is gibberish, or FAQs in a foreign language. They often accept payment through services like PayPal or various forms of cryptocurrency. These fraudulent websites often include "Ruger" or "Marlin" (sometimes misspelled) in their name, and these "retailers" claim to be fully stocked with Ruger product. Although we work hard to have these sites taken down as we find them, identifying them all can be difficult and we have heard stories of our customers being duped out of their hard-earned money by these criminals. In recent months, we have seen an uptick in fraudulent websites that mimic the look and feel of Ruger's website and claim to be authorized Ruger retailers. Warning: Fraudulent Websites - Think Before You Click
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